Security procedures

While UNSW is a relatively safe environment, the University has in place a number of appropriate security and surveillance systems and procedures. It is important that all staff and students are aware of the security systems and procedures that are operating across the University. These include:

  • Camera surveillance at various points (inside and outside buildings) around UNSW campuses
  • 24/7 security patrols on campus including buildings and grounds
  • Help Points located at various points around campus
  • Safety escort service including a shuttle bus service with stops located on and off campus
  • After hours restrictions to access buildings and locations within.
Camera surveillance

The University operates security cameras for the purpose of ensuring the safety and security of staff, students, visitors and the University's premises and facilities. Cameras are not used for the surveillance of any persons but camera footage may be accessed by security staff and used as evidence where an act (e.g. assault of a person, damage to facilities) has occurred that warrants investigation by the University. Such records may also be required by law to be provided to other parties such as a court or to the police.

Notices of CCTV cameras in operation are normally located at each of the entrances to the University's campuses or to selected buildings. Cameras are clearly visible and not disguised or secreted. Camera surveillance occurs on a continuous and ongoing basis.

Requests to view CCTV footage must be made via email to Security Services or phone 9385 6000.

View the UNSW Camera Surveillance Procedure.

Key request procedures

A Key Request Form is available for Faculties, Schools and Departments requiring a master key. These applications must be approved by Faculty and School Managers.

If a building master key is reported lost or misplaced, the department accountable is responsible for the cost of rekeying the affected area.

View the Key Management Procedure.