Security Procedures

While UNSW is a relatively safe environment, the University has in place a number of appropriate security and surveillance systems and procedures. It is important that all staff and students are aware of the security systems and procedures that are operating across the University. These include:

  • Camera surveillance at various points (inside and outside buildings) around UNSW campuses
  • 24/7 security patrols on campus including buildings and grounds
  • Help Points located at various points around campus
  • Safety escort service including a shuttle bus service with stops located on and off campus
  • After hours restrictions to access buildings and locations within

Camera Surveillance

The University operates security cameras for the purpose of ensuring the safety and security of staff, students, visitors and the University's premises and facilities. Cameras are not used for the surveillance of any persons but camera footage may be accessed by security staff and used as evidence where an act (e.g. assault of a person, damage to facilities) has occurred that warrants investigation by the University. Such records may also be required by law to be provided to other parties such as a court or to the police.

Notices of CCTV cameras in operation are normally located at each of the entrances to the University's campuses or to selected buildings. Cameras are clearly visible and not disguised or secreted. Camera surveillance occurs on a continuous and ongoing basis.

Requests to view CCTV footage must be made via email to Security Services or phone 9385 6000.

View the UNSW Camera Surveillance Procedure.

Key Request Procedures

A Key Request Form is available for Faculties, Schools and Departments requiring a master key. These applications must be approved by Faculty and School Managers.

If a building master key is reported lost or misplaced, the department accountable is responsible for the cost of rekeying the affected area.

Download the Key Management Procedure.

Emergency Management at UNSW

The University has a number of emergency management procedures and information specifically orientated to UNSW staff. These include:

  • Emergency response procedures and guidelines
  • Emergency forms
  • Emergency Control Organisations for every building

For further information, email UNSW Emergency.

Every building on the University campus has its own Emergency Control Organisation (ECO) to manage building evacuations or lockdowns. Each Emergency Control Organisation is made up of a Chief Warden, Deputy Chief Warden, Floor Wardens, Wardens and First Aid Officers.

For further information, email UNSW Emergency.

If you wish to join an ECO team, email us to register your interest.

Emergency management training is available to UNSW in the areas below. For further information, go to myUNSW, Staff Development@UNSW, Organisation and Staff Development Services.

This course is designed to the UNSW working environment and is suitable for all staff, post graduate students, and for Faculties/Schools who wish to train students in fire safety and the use of fire extinguisher correctly (recommended for areas of high risk using flammable/hazardous materials, cleaning staff, and security).

This course is designed for Chief Wardens, Deputy Chief Wardens and Security, who need to be aware of the role of the emergency control structure, as well as to operate the EWIS systems. It deals with effectively managing potential safety hazards including fire alarms, emergency situations, bomb threats and building evacuations and lockdowns. It covers competencies required to maintain the safety aspect of premises and the subsequent impact on people.

This course is designed to enable staff to respond and coordinate their team and cover the necessary actions to effectively evacuate their building, as per a CODE RED response to an emergency situation.

This course is designed for staff who have been nominated as the designated First Aid Officer. This is a WorkCover approved course, and is nationally recognised by VETAB.