Your Safety

UNSW is committed to the safety of all students, staff, contractors and visitors to our campuses.

UNSW does not tolerate aggressive, violent or harmful behaviour.  

UNSW Security is available 24 hours a day, 7 days a week and is located at Gate 2, on High Street. You can contact Security at any time on 9385 6000 or in the event of an emergency on 9385 6666.

Download the StaySafe@UNSW app (App Store or Google Play) to keep up to date with all the latest safety alerts and advice. 

 

Take these precautions to look after your belongings:   

  • Keep your belongings with you at all times 
  • Keep your valuables hidden from sight  
  • If your valuables are stolen contact UNSW Security Services immediately.  

Take extra precaution at night with these recommendations: 

  • Preference using University Walk as a route - it is patrolled by Campus Security Officers 
  • Report any lights which are not working to Security Services on 9385 6000  
  • Use the free Night Shuttle Bus which runs Monday-Friday from 6.30-11.30pm during term 
  • Request a Safety Escort to your car or other mode of transport, on or off campus, by calling UNSW Security on 9385 6000 or by visiting one of the Help Points.

Report any suspicious behaviour or suspected criminal activity to UNSW Security on 9385 6666.

Keeping you safe

Security Services are on call to accompany you from your location on campus to car parks, bus stops, taxi ranks or limited locations surrounding campus. This service is free and available 24/7, 365 days a year.

You can request a safety escort from:  

- the Security Services Control Room (call 9385 6000 or 1800 626 003)  
- any lift phone  
- any Help Point 

Security Services aim to meet you as quickly as possible. Security Services should be able to give you an approximate response time when you call. 

Security Services provide a free night shuttle bus for staff and students on the Kensington Campus on Monday to Friday between the hours of 6.30pm and 11.30pm. It does not operate on public holidays or during the University shut down period (20 December - 2 January).

The bus route covers Kensington Campus (car parks, colleges, libraries, State Transit bus interchanges) and Randwick Campus. There are seven bus stops on campus and five bus stops off campus.  

You can track the shuttle bus via the StaySafe@UNSW app or track it from your computer by visiting the UNSW DoubleMap.  

‘Help Points’ have been strategically placed across UNSW campuses to help ensure your safety. Help Points provide a direct link to the Security Services Control Room. To activate a Help Point, hold your finger down on the red button until you are connected to Security Services. Find the Help Points located on campus on our Interactive Kensington Campus Map or by downloading our Help Points map.

 Security Services staff can provide 30 minute awareness presentations on safety and security to staff and students upon request. The talks are particularly helpful as part of an induction or orientation process as they can familiarise you with safety issues. Included in the presentation is the local police command and helpful tips on staying safe.  

Presentations provide information on:  

- how to stay safe whilst on and off campus
- how to get help during an emergency
- support programs in place for victims of crime

Register by email if you're interested.

If you find yourself locked out of your residence on campus UNSW Security can assist with letting you back in

How to be let in

Call Security on 9385 6000 or visit the Gate 2 Security Office for assistance.

There is a $25 fee to be let in which you can pay online here.

Show Security your receipt when they arrive. 

Some pedestrian gates on campus are closed at night for safety reasons. Please note the following gate closing/opening times if you are entering/exiting campus late at night.  

- Oval Lane to Scientia. Closed nightly, from 10pm-5am  
- Oval Lane to Civil Engineering loading docks – open/closed daily by staff. Security will attend on request
- Oval Lane to Valentine Annexe rear. Closed nightly, from 10pm-5am 
- Oval Lane to Valentine Annexe east. Closed nightly, from 10pm-5am
- Pooh Corner. Closed nightly from 10pm-5am
- Willis Lane to Barker car park. Closed nightly, from 10pm-5am