1. Campus security officers - get in touch with us if ever you need help from UNSW Security as we operate around the clock to keep you safe.
Security Officers provide a 24/7 patrol of the campus, ensuring a rapid response in the event of an incident. They'll be wearing a UNSW uniform with "Campus Security" on their caps and clothing. You can see what languages they speak by the country flags on their collar. Call 9385 6000 for General Security. Call 9385 6666 for Campus Emergency. Visit the Security Office at Gate 2, open 24/7.
2. Security officer escort - ask for Security to accompany you to the bus stop if you feel unsafe
UNSW Security is on call to accompany you from your location on campus to car parks, bus stops, and taxi ranks. This is a free service. Security officer are available after hours, including weekends all year round. Call UNSW Security on 9385 6000 to request or visit one of the Help Points located on campus to request assistance.
3. Security buggy - available for those who are less mobile
UNSW Security has two six-seater buggies to assist you, if you are less mobile, to travel around campus.
4. Security Office - Gate 2 - visit us here for Lost Property
The Security Office located at Gate 2 on High Street is open 24 hours a day, 7 days a week. You can report incidents, ask about lost property, and use it as a safe and handy meeting point location or to wait for a taxi pick up at night.
5. Help points - locate these in case you are ever in an emergency!
Help points are strategically located across the campus to help ensure your safety. Pressing the red button will connect you directly to UNSW Security.
6. Night shuttle bus - catch this to get around campus after dark
You can catch a free UNSW night shuttle bus to get from your location on campus to your parked car, bus, or tram stop after dark between 7pm and 11.30pm excluding public holidays.
The shuttle bus is bright yellow so you can't miss it. The night shuttle bus will stop at car parks, colleges and libraries on Kensington and Randwick Campuses and nearby Transport for NSW bus stops.
7. StaySafe @ UNSW app - download to access Security from your phone
StaySafe@UNSW is our Security app. Download it to your smart phone for direct access to:
- Emergency contacts at UNSW
- Request a security escort
- Track the night security bus
- Use the Friends Walk feature
The app also features a torch, alarm, security tips and a newsfeed.
8. UNSW SMS alert - update your mobile number on myUNSW to stay in the loop
If a major incident occurs on campus – a building fire, for example – the UNSW Major Incident Response Team will alert you via the UNSW Alert SMS.
To be sure you receive these alerts, make sure your mobile phone details are up to date in myUNSW. It only takes a minute to update and verify your details to make sure you know exactly what to do in an emergency on campus.
9. Beware of scammers
A scammer is someone who may approach you with an offer that sounds too good to be true. Don’t provide personal information or give money to anyone you don’t know well. If you are concerned you are being scammed or have been caught by a fraudster, please contact UNSW Security.
10. Avoid theft on campus
Theft of student's laptops and smartphones are some of the most reported crimes at UNSW. Most are stolen when left unattended, even for a brief moment. Make sure you keep an eye on your valuables.