Emergencies can occur at any time, and can arise from a number of causes including fire, chemical spills, gas leaks, medical emergencies, bomb threats and physical threats. The University has in place a number of procedures to respond to emergency situations should they arise. 

Security Services Rapid Response

Rapid response is generally initiated when Security Services is contacted by staff, students or visitors via:

  • a call to the emergency line 9385 6666
  • one of the Help Points located about campus
  • any lift phone
  • activation of a duress button (where fitted)
  • alarm notification, e.g fire alarm.

Responses are managed from the Security Services Control Room and overseen by the Security Services team leader.  

UNSWalert - SMS Emergency Notification System

An emergency or crisis situation can arise with very little warning and could seriously impact on your safety on campus. With this in mind UNSW provides an emergency notification system that operates via mobile phone SMS/text. 

Staff and students are automatically registered to receive an SMS alert when emergency situations arise. Please note there will be an annual test of the system for quality assurance purposes.

To opt out, please log in to myUNSW and go to your staff profile. In the 'Phone' section, select 'Add a new telephone number type' then check the box to opt out.

Emergency procedures and documents

Familiarising yourself with UNSW's emergency procedures is important. You can view the University's current procedures here:

To order posters for your area, please send an email to emergency@unsw.edu.au.

More information

For more information on UNSW emergency management procedures, guidelines and services available to staff, including emergency control teams, click here